Privacy Policy

Introduction
Welcome to Ampverse Pulse! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, safeguard, and share your information when you visit our website and use our services.

Information We Collect

Personal Information
When you visit our website or use our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Communication Data: Records of correspondence with us, including emails and chat messages.

Non-Personal Information
We may also collect non-personal information, such as:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the site, links clicked, and other website usage statistics.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see “Cookies and Tracking Technologies” below for more details).

How We Use Your Information
We use the information we collect for the following purposes:

• To Provide Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Website: To analyze website usage and improve our content, features, and user experience.
• To Communicate With You: To send you updates, newsletters, marketing materials, and other relevant information with your consent. You can opt-out of these communications at any time.
• To Process Payments: To handle transactions and ensure secure payment processing.
• To Comply With Legal Obligations: To fulfill legal, regulatory, or contractual requirements.

Legal Basis for Processing (for users in the EU/EEA)
For users in the EU or EEA, we process your personal data on the following legal grounds:

• Consent: Where you have given explicit consent (e.g., for marketing communications).
• Contractual Necessity: When it’s necessary to perform a contract (e.g., processing an order).
• Legitimate Interests: Where processing is in our legitimate interest and not overridden by your data protection interests.

Sharing Your Information
We may share your information with:

• Service Providers: Third-party vendors who assist us with website operations, payment processing, and other essential services.
• Business Partners: Partners with whom we collaborate to offer products or services.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• International Transfers: If we transfer your personal data outside your country of residence, we ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your data.

Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights
You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Update or correct your personal information.
• Delete Your Information: Request the deletion of your personal information where it is no longer necessary for the purposes it was collected.
• Restrict Processing: Request that we limit the use of your personal information under certain circumstances.
• Withdraw Consent: Withdraw your consent to our processing of your personal information at any time.

To exercise these rights, please contact us using the contact information provided below.

Data Breach Notification
In the unlikely event of a data breach that poses a risk to your personal information, we will notify you and any relevant regulatory authorities as required by law.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website usage, track performance, and personalize your experience. You can manage your cookie preferences through your browser settings, where you may choose to block or delete cookies.

Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on our website and indicate the effective date of the update. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: info@ampverse.com
Address: 160 Robinson Road, #14-04, Singapore 068914

Thank you for trusting Ampverse with your personal information.

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